Tag Archives: accountability

Finding the Sweet Spot

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“To transform schools successfully, we need to navigate the difficult space between letting go of old strategies and grabbing on to new ones.” Robert John Meehan

This quote struck me this week.  It is true to have a real transformation in schools, we must master this balance of old and new strategies.  This dual mastery is especially critical if we are to escape the constraints of a dysfunctional standardized testing cycle. We must find that optimum point of where critical elements of instruction intersect to have the most effect on student learning -“the sweet spot.”

We must find where critical elements of instruction intersect to have the most effect on student learning -“the sweet spot.”
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As I began teaching twenty-five years ago, we ushered in the beginning of the demanding, rigorous, standardized testing era.  The tests at that time were increasingly more complex than anything we had seen before.  They were tied to accountability and a school’s performance on these tests was publicized for the world to see.

No worries.  Teachers were smart.  If the world said these tests were important, we could figure out ways to ensure students were successful.  I remember as a young, fifth-grade math teacher using a strategy that could assist even a struggling reader to determine the correct operation to use to solve the word problem. In reading, we could pinpoint the critical information the students needed to answer the questions, even if they didn’t have the stamina to read the entire lengthy passage.  I don’t think it was that we were trying to shortcut student learning.  We could essentially teach our students to follow a set routine of steps in a strategy, and they could be successful.  We were designing learning according to what society valued.  What was being communicated was that “tests” and “following instructions” were what was important.

authentic-skills

Over time, when have seen the shortfalls of this focus. Society has adjusted their perspective and decided tests based on this limited thinking were not important. We have realized that many students were crippled with no ability to solve a problem when they are not given a specific strategy or procedure.  We unwittingly created dependent students who struggled to approach problems with creativity.  As a result, tests have systematically been recreated to make those strategies from twenty-five years ago almost impossible to use. Words formally used as triggers are now embedded as distractors to see if students understand what they are doing. Tests are now designed to force higher level thinking.  They don’t rely on one set strategy that the teacher can say, “just follow these steps.”  It just won’t work. Regurgitation of facts or actions is essentially useless. To pass the “new generation” of high stakes assessments, our students must be proficient readers, mathematicians, communicators, and creative problem solvers.

Is this a bad thing?  I don’t think so.  Is it needed for our students to prepare for the future they face? Absolutely!  Is it easy? No way.  Essentially, it requires teachers and students to
“unlearn” everything they relied on in the past. Everything that worked and deemed them a success previously is now ineffective to achieve the new bar.

For those teachers in elementary schools today, it’s like being told you have to quit a bad habit, but you will continue to be judged on performance.  I liken it to giving up caffeine. Imagine you have been a heavy coffee or coke drinker.  Now you are giving up all caffeine cold turkey.  You know you need to do this for your health, but you still have to perform at high levels despite the fact that your body might be going through some withdrawal and experiencing caffeine headaches.  Finding that balance of teaching students at authentic levels with high problem-solving and performing triage for gaps between the newer test versions and previous ones take talent, practice, and hard work.

Effectively teaching students at high levels with meaningful, real-life problem-solving while performing triage for gaps between the newer test versions and previous ones doesn’t happen overnight.  Measures that previously determined students, teachers, and schools were high performers have been revised and now deem them lacking.  It is not the people who have changed.  It is the tests.  It is the expectations.  Even businesses learning-testingacknowledge that systematic change takes three to five years. There is often an implementation dip after starting new methods.  I would think that when you add young children to the mix, it can take a little longer. With that, we must be careful not to misinterpret or abuse test results. We are comparing apples to oranges.  These new tests are definitely not like any test you took in school.  It’s not in anyone’s best interest to make assumptions or broad generalizations, especially not the student.

This year is my third year as a principal.  I have been amazed at how fast positive change in instruction is taking hold on my campus.  I am blessed with a team of educators who know why they do what they do.  They understand what we need to do to prepare our students.  They have the grit to persist even when traveling this difficult road.  We are starting to see glimmers of this new way of thinking in our students while putting in extensive work to overcome gaps created by previous approaches.  They live in that sweet spot.

Yesterday, I read a quote from Dr. Martin Luther King, Jr.

 “The function of education is to teach one to think intensively and to think critically. Intelligence plus character – that is the goal of true education.”

These words were written in a paper Dr. King wrote in 1947. Maybe this change in values of education represents the next swing of the teaching pendulum.  Or maybe it has just taken us 70 years to find the sweet spot.

The Sound of Silence

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While sometimes silence of welcomed, I have to say that in a learning organization, silence can be deadly. Silence in a learning organization means a lack of feedback. It means that people are likely too content, apathetic, scared or angry to communicate with specific feedback, and this is dangerous. It reminds me of the Simon and Garfunkel song:

Sound of silence

In a learning organization, feedback is critical to growth. Sometimes this feedback is positive: “You’re on the right track.” “The effort is paying off.” “The strategy you are using is getting results.” Sometimes feedback offers a correction: “Instead of this, I need you to…” “It might work better if…” “Next time I’d rather you …” Other times feedback sounds like this: “I hate it when you…” “You messed up.” “There’s going to be consequences.” However, even when feedback is negative, it gives the one receiving the feedback a chance to learn and grow if they choose.

When there is no feedback, growth halts.
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People can only guess if their actions are working and more time and energy is spent trying to decipher the silence than working on creating results. “Is what I’m going working?” “Is what I’m doing wrong?” “Why won’t he/she speak to me?” It’s a guess and check method spent mostly on guessing.

Several years ago I worked in an organization where all feedback stopped. The “boss” literally quit speaking to me. In public, I was invisible. Even in a bathroom where there were only two of us, I did not exist. Awkward! I guess I eventually figured out the message. I was not needed, and it was better to go elsewhere. The crazy thing is, if the “boss” had just given me specific feedback, we both probably would have gotten what we wanted much more quickly without a lot of hassle.

It is imperative supervisors give feedback. Too often I see leaders who are afraid to have difficult conversations. They suffer in silence until their aggravation results in an attitude of “done”. At that point, growth and recovery are no longer an option. What if the leader would have just said what needed to be said in a professional way? What if the leader coached their employee? What potential greatness was lost because the leader remained silent? What relationship was lost because things were allowed to become contentious?

Don’t get me wrong. The responsibility of feedback does not lie solely on the shoulders of feedbackleaders. All members of an organization have a responsibility of providing feedback. I tell my staff all the time that I don’t want them just to say yes and agree to everything I say. I need their thoughts, their consideration of unintended consequences and problem-solving, their ability to piggyback and make the idea even better. I need to know if something I have done has made their job harder. Their feedback cannot always result in “their way” because as a leader I always have to consider the big picture for the organization. However, without their feedback, how do I grow? How do I become better for them?

With all of this said, the most growth is going to occur when feedback is professional. While angry feedback is still probably better than silence, it is still destructive. It takes a great deal of energy for those involved in angry feedback to get beyond the emotion and focus on growth again. It is possible, but again, often angry feedback is just the explosion that occurs after a prolonged silence where the feedback was bottled up too long.

If you are a part of a learning organization, here are some tips to defeat the deadly sound of silence:

  • Give feedback, in good times and bad. People you work with need to know. It’s way more efficient than guessing. Each individual’s background experiences may muddy the water of interpreting “silence”
  • Feedback should be a two-way street. Both the leader and members of the organization should give feedback so that everyone has a chance to grow.
  • While feedback is better than silence, sometimes you may need a moment to compose yourself. Don’t give feedback in the heat of the moment, but don’t wait too long either. Feedback should be timely and professional.feedback matters
  • Be specific. Say what you mean and mean what you say. The more specific you are with your feedback, the more likely you are to get what you need.
  • Don’t ever allow yourself to become so comfortable that feedback stops. At that point, so does growth. Today’s good is tomorrow’s mediocre.
  • If you are the leader, create venues for your organization to provide you with feedback. Surveys, exit tickets after professional learning or staff meetings, and Google docs are all great ways to collect feedback. While I’m not a huge fan of anonymous feedback (it can be as bad as silence in the fact it doesn’t provide an avenue for clarification), I recognize that sometimes you have to start their of those you lead don’t feel safe giving feedback. It is a starting place, but the leader should work diligently to build relationships and get people comfortable with feedback that is specific and individualized.
It takes the grit to put others’ need to grow before one’s personal comfort of staying silent.
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Yes, sometimes it is easier to be silent. Silence can punish those with whom we are upset. It can send the message “I don’t even care enough about you to acknowledge your existence”. However, it rarely results in growth for anyone. Feedback with a growth the-sound-of-silence-simon-garfunkel-8-638mindset takes both grit and grace. It takes the grit to put others’ need to grow before one’s personal comfort of staying silent. Even more, it takes grace to give feedback in a manner that others are willing to listen and hear the intended message so that growth can occur.

Additional Resources for Giving Feedback:

If You Take All the Mouse’s Cookies

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This is an article I wrote published this month in National Association of Elementary School Principals’ magazine “The Principal”.

https://www.naesp.org/principal-novemberdecember-2015-breaking-cycle/inspire-growth

Ground Zero

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“The point closest to where an explosion occurs” is the definition of ground zero.  It might not be what one would consider a way to define a school, but in today’s world where there is a newly coined phrase of “Complex Prolonged Traumatic Stress Disorder” (CPTSD) for our students, it appears to be an accurate analogy.

Recently, I heard an amazing keynote by Dr. Jeff Duncan-Adrade.  He shared with us about this concept that children today are often growing up in situations where they are experiencing prolonged traumatic stress.  While a reasonable amount of stress is normal and healthy, prolonged stress becomes toxic and damaging to the body of an adult, much less the developing body and brain of a child.  He referred to studies that show that children with prolonged stress, especially those from poverty, often experience symptoms similar to that of soldiers returning from combat.

While the thought of this comparison was completely overwhelming, I also experienced a bit of relief in terminology to explain phenomena that I deal with almost daily.  It is as if I am battling unknown demons in some of my students. I use every weapon I have in hopes of freeing them from invisible oppressors that consume their thoughts and actions to liberate their minds to create room to learn. Having family in the military and serving as first responders, this is not a statement that I take lightly.  However when you look, many children these days, coupled with their underdeveloped coping mechanisms, it is easier to understand why schools are facing more and more students with trauma-induced symptoms.

In a recent battle, I received a call from a substitute in the building.  She was concerned that a student was being defiant and disrupting the learning of others.  I was surprised to find it was a student who had struggled in the previous year, but settled down into learning and had put forth some fantastic effort this year.

As I entered the classroom, all of the students were seated and working except the one.  He was walking around the classroom bouncing a ball.  When I entered, I motioned for him to come to me and held out my hand for the ball.  Luckily, he handed the ball to me and came voluntarily.  During the next 45 minutes,  he sat and rocked in my office.  I could see in his eyes that he had withdrawn deep into the depths of his mind.

I knew that to get him back, I had to get him using words.  After some time to rock in silence, I began asking some questions. Initially, our conversation involved me asking questions and him staring past me.  Gradually this evolved into nodding, then repeating sentences when given two choices.  Eventually, we collaborated to find a solution that allowed him to do some of his learning in another classroom.  I was so proud of him being willing to accept doing some work in another class even though he knew the work would be more difficult and require more effort on his part.

I was so relieved that we had found a solution and that learning for everyone could resume.  Unfortunately, later that day, this same student was escorted to the office. Someone had contacted a different administrator and reported that “he wasn’t where he was supposed to be.”  It had been such a busy day, I hadn’t had a chance to let my assistant principal know the situation, and now the student had been given a consequence for doing what he and I had arranged.

This incident is where the physical conflict began. Kicking.  Hitting. Trying to leave the building.  All communication lost once again.  The student felt betrayed, and he was no longer going to listen to anyone much less speak with them. As I sat with this student, I couldn’t help but reflect on the words of the keynote from the week before.  Kids in crisis expect you to give up on them.  They expect you to disappoint them.  That is what they have known.  I did the only thing I could think of at this point.  I apologized.

Now this student looked at me like I was crazy as I explained to him why I was sorry and how miscommunication had resulted in him getting in trouble even though he was doing what he had agreed to do. I asked him to forgive me, and he looked at me with an even more perplexed expression.  I explained that when someone does wrong and hurts someone, even if they didn’t mean to, the person who did the wrong must apologize.  But the next step is the person who was hurt to forgive them.  I asked again if he would forgive me and he responded “yes.”  My student was back.

I think the reason this story is critical is because we have to acknowledge what schools face. Stories like these are more and more common with children today. I wouldn’t take back the time spent on this incident because I believe valuable lessons were learned by all.  Students who witnessed our interactions saw adults show compassion to a child in crisis.  The child in crisis felt the unconditional support of adults who were not going to give up on him no matter what.  He saw me, the principal, take accountability for my own actions and seek to make the situation right. De-escalation was achieved without casualties.

As a result of this incident, I thought even more about why schools and communities may be facing increased numbers of these incidents. Children in crisis are occurring in all types of schools, public and private, highly affluent and high poverty, inner-city, suburban and rural. Personally, I think it has a great deal to do with the fact that even though our country has been considered a “great melting pot” of diversity, it has historically been composed of homogenous communities.  As groups came to this country, they settled with their families and people who shared the same backgrounds, values, and cultures. Children raised with the support of extended families were well grounded in community expectations.  Children attended schools where the other kids were likely raised very similarly to themselves and taught by teachers with by teachers with ideas much like their parents.

As we entered the digital age, everything changed. Families spread out across the country connected only by technology. Neighborhoods became more like “tossed salad” with people from different cultures maintaining their original values rather than “melting” together. Families raising children in isolation put high demands on parents.  Children today live in a Rated R world, exposed to adult language, violence, and adult situations, not just on television and video games, but in the face-to-face interactions in the world. In addition to stresses of today’s world with poverty, work demands, increases of traumatic illnesses, our children no longer have a “world of innocence” and are faced with incredible stress at a very young age that is carried into schools with them every day.

While schools may be “ground zero” for some of the social explosions going on in the world around us, I would propose that schools have the potential to become a community’s “Epicenter of Hope.”  Public education is an excellent source to bring a diverse community together. Rather than watering down individual cultures, they can promote value for each others’ differences.  We can teach our children how to appreciate each other and treat each one another with respect. Schools can provide support to families who need someone to stand in partnership with them in raising their children in the absence of extended family.  We can connect families in crisis with resources and model support rather than judgment.

At the same time, we also have to acknowledge that creating a culture of support takes time.  Rather than launching additional attacks against teachers, our legislators, media, and the general public need to provide backup to educators on the front line. Providing quality learning in the midst of some of the mental battles our students face can tick valuable instructional minutes off the clock while we ensure we meet students’ most basic needs to prepare them for learning. Satisfying these needs is something that we must do if we want to prevent further deterioration of our society.  Unfortunately, success in filling these voids is not measured on state or federal accountability systems, even though it must occur before the things that are measured can take place. Teachers need more tools and training to fight the enemies our children face. The battle for our children’s future is real and it will take everyone together to achieve victory.

Below are some good resources for Educators:

How to Help a Traumatized Child in the Classroom

Child Trauma Toolkit for Educators

I Am Accountable

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You might have read the title of this blog post and heard a whiny tone.  You might have heard an angry tone.  Maybe you read it and heard an exasperated tone.  Actually, it was with none of the above.  Accountable is just an adjective that accurately describes me as a campus leader.

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The day after my open letter to Mr. Hammond, he tweeted this:

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I was anxious to see Mr. Hammond’s ideas for holding schools more accountable, so I immediately clicked the link.  It wouldn’t open.  I’m not sure if this is a super, secret accountability plan.  It is certainly possible, as schools are often the last to know the rules by which we play.  Regardless, it got me thinking.  To whom am I accountable?  How am I accountable?

I started with the most obvious:

At the most surface level, I am accountable to the state and the federal governments.  They

accountability road sign illustration design over a white background

have very detailed, complex plans with formulas that hold me “accountable” at certain levels of success.  The formulas look at all students, but also specific subgroups of students. Most of the formulas involve standardized testing where the questions are constantly changing, and the bar is always moving (both up and down) based on what picture the state hopes to paint with the results.  It also includes attendance rates, financial expenditures, staffing allocations, staffing qualifications, and demonstration of the inclusion of activities of House Bill 5.

This type of accountability is the one that gets the most publicity. It is also the one that governments try to simplify the explanation into nice clean categories, but I assure you, there is nothing “simple” about it. I do not oppose standardized testing or accountability to the state or federal government.  I use these results to develop my campus improvement plans and yearlong professional learning plans so that we grow as a campus. Using this data in healthy ways has helped us improve our methods and help our students gain a deeper understanding.  I oppose oversimplification of the results with labels that don’t explain the entire picture. A word such as “acceptable” or a letter grade creates a mental model in the public’s head of “good”, “decent”, and “bad”.  I would just pose a question. Which were you more proud of in school:  the easy A or that hard-earned C?

I oppose oversimplification of accountability…Which were you more proud of in school: the easy A or that hard-earned C?
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I also oppose to the abuse of the data and tactics of some school districts that use “quick fix” solutions at the cost of students’ long-term learning.  Some district leaders are so desperate to make the news; they will do anything to succeed.  They judge teachers without looking at growth and don’t develop plans to support teachers improve their practice.  How can district leaders expect teachers to grow their students if they don’t do anything but threaten them?  Desperation results in desperate practice. I am grateful to work in a district that isn’t desperate and supports its campuses to grow through best practice, not quick fixes.

As I continued to contemplate, this is the accountability list I  came up with:

  1.  I am accountable to my district. It is an honor to work for this amazing community.  I am proud that they expect more from me than performance on tests. I must make sure that each dollar of the money allocated to me makes a positive impact on student learning in some way.  I am accountable to these incredible district leaders because of the servant leadership they show and for their belief in me and my ability to make a difference with students.  I want to make sure that I always represent them well.
  2. I am accountable to my community.  I have a responsibility to make sure that I am preparing my students to become positive contributors to this community.  I must make sure that my actions support the beliefs of those I serve and add value to the properties and the lives within its boundaries.covey accountability
  3. I am accountable to the parents of my students.  They trust me with their students almost 8 hours a day.  They trust me to prepare their students academically.  Some need me to help meet basic needs.  They are counting on me to make good decisions. I am especially accountable to those that may disagree with me. If I am unable to give a parent the answer they want,  I must believe I have knowledge of a bigger picture and that it is what is best in the long run for all involved.
  4. I am accountable to my teachers and their families.  It is my job to make sure they have the knowledge and materials they need to do their jobs effectively.  My teachers work hard.  They put in lots of extra hours.  They make sacrifices for our students.  They do this willingly, but it is my job to prepare them with knowledge and skills…to give them time to plan and collaborate so that every minute is powerful and not spent spinning their wheels.  I am responsible for making sure that any minutes teachers give to our school rather than their families provide benefits that outweigh the negatives.
  5. I am accountable to my family.  I come from a long line of amazing educators.  I have family members who paved a path in public education before me.  I witnessed the tremendous impact they have had in the lives of children.  I am accountable to respect the legacy they have created.
  6. I am accountable to my husband and my amazing boys.  I could not do this job without them.  They truly sacrifice so much because they know this job is my passion. Being a parent has made me much more sensitive to the parents of my students helping me to realize we all send the best children we have, and we are doing all that we know to do. My family has stood up and cheered for me when the rest of the world was silent.  I want them to know that nothing I do would be possible without their love and support.
  7. I am accountable to my students.  I know this would seem obvious, but here is where the accountability becomes especially complex.  I am accountable to these eyes that look up at me each day with hope as they say “Good morning, Mrs. Stuart” with hope for the future. I am responsible for stepping out of my comfort zone to put on the performance of my life each Friday to sing, dance and celebrate their successes (even if it means playing air guitar). I am responsible “no excuses” and must teach them the power of education.  I am accountable for making sure that each one of them is a literate problem solver ready to go to college if they choose. I must make sure that they have the instruction that teaches them how to think and make real-life connections while also preparing them to answer abstract applications on standardized tests.   I have to know them as individuals, know their needs, tell them what they need to hear and not just what they want to hear, all while loving them unconditionally.  I am accountable for putting them on a path of success.
  8. I am accountable to my God.  He has given me gifts and talents that I am responsible for using for the purpose He intended.  My actions must show His love and care for others so that others can see Him through me.  He has charged me with this mission. Some day, I know I will answer directly for my choices.

The truth is I think all educators feel the same way and do the best they know when trying to accomplish this accountability.  We all enter education with a passion for making a difference. We know it will not be easy.

While I don’t think pointing fingers is the answer, here is where I think we need “stronger accountability”:

  • Legislators need more accountability for spending time in schools investigating education first handfinger pointing before passing blanket laws with no direct knowledge or considering the unintended consequences of their actions.
  • The Media needs more accountability for reporting the negative situations about schools in a disproportionate way.  There are way more good things going on in public schools than reported.  It may get people’s attention, but it skews public opinion in harmful ways.
  • Special Interest Groups need more accountability for the claims they make about public education.  Those who profit from less funding for schools and more funding for testing need accountability for their actions.  People like Mr. Hammond make statements with skewed data and half-stories that create fear and panic in the public. I suspect his reasons are self-serving and not for the good of public education, student, or their families.
  • School districts that over-emphasize standardized tests need more accountability.  There are those districts that have decided to make their mark on the world by commanding high performance on tests without a balance in quality instruction. “High scores at any cost” is the motto.  It works for a while, but when people fear for their jobs and desperation sets in, they will do anything for test defined “success.” I believe this is what happened in Atlanta.  I am grateful that I do not work for one of these districts, but they are out there.  Anyone who abuses data needs stronger accountability for the harm they incite.

Finally, I guess educators do need stronger accountability, but not for what you might think.  We need more accountability for standing up anI am Accountabled telling our story to the public.  We need to speak loudly enough to have a say in the policies that affect us.

I hope that it is clear that I am not opposed to accountability. I am not opposed to testing.  I know without a doubt that if I am preparing students in meaningful ways, this will translate to success on standardized tests, but more importantly success in the real world.  I just think that sometimes we throw around the concept of increased “accountability” without exploring it more deeply.  Even with testing, we have to examine what these tests can and cannot tell us about how students are growing and the variables that played into the results.

We have to examine what tests can and cannot tell us about student growth and the variables that played into the results.
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In my twenty-four years of being an educator, I have learned that being accountable for the lives of those you serve is anything but simple. My work cannot be defined by a single word or category.  Sometimes I succeed.  Sometimes I fail. No matter what, I try to get better every day because student success is my obsession.  James 3:1 says ‘Not many of you should become teachers, my fellow believers, because you know that we who teach will be judged more strictly.”  I don’t think you can get any more accountable than that.